These policies ensure a smooth and transparent experience for all our clients.
1. Booking Confirmation
Your booking is confirmed once you receive a confirmation message or email.
2. Pickup & Waiting Time
We provide a reasonable waiting time for pickups. Additional waiting may result in extra charges.
3. Flight Delays
For airport pickups, we monitor flight schedules to adjust pickup times accordingly.
4. Vehicle Usage
Vehicles must be used only for the agreed journey. Any additional requests may incur extra charges.
5. Damage & Cleanliness
Passengers are responsible for any damage caused to the vehicle during the trip.
6. Safety
Seat belts must be worn at all times. Chauffeur instructions must be followed for safety.